Page 7 of 9  Where possible check the person’s history prior to the appointment.  Assess whether two people should go instead of one.  Record the appointment, including details of person being visited and likely duration of visit, in Outlook calendar.  Follow any relevant procedures for monitoring movements outside the office (white board listing, charged mobile phones, phone numbers programmed in, phone checks, personal alarms, etc.).  Wear appropriate clothing and footwear (to facilitate a fast escape if necessary).  Do not take unnecessary bags, cases, etc.  Conduct visit/appointment during normal working hours if possible.  If driving find a safe place to park (facing out of a cul-de-sac, near a light after dark, etc.), close to where you are visiting.  Assess the situation as you approach. If in doubt – get out.  Check the name of the person and introduce yourself properly, clearly indicating where you’re from and the nature of the visit/appointment. If the person you are supposed to meet is not available then do not enter.  Do not enter if met with aggression at front door, or if person appears to be under the influence of drink or drugs.  Try and conduct the meeting at the entrance or front of building/front room - always be aware of the nearest escape route. Try and check how the door locks if you enter.  Stay alert. Leave if there is a change of mood towards aggression or any sort of threat is sensed - trust your intuition. Do not respond to aggression with aggression – just leave.  If another person enters the room re-assess the situation. If you are uncomfortable then politely terminate the visit and leave.  Where possible avoid going from premises to somewhere else with a stranger. If unavoidable inform the office and/or a colleague of the changes, including details of the new destination, duration, etc. When driving  Keep your vehicle serviced and check tyres (including the spare), oil, water, petrol, etc., especially before a long journey.  Carry a torch, and consider carrying some warm, waterproof and/or high visibility clothing in the boot.  Have enough petrol to complete your journey or fill up at a “known” service station.  Consider joining a national breakdown organisation.  Consider communications - ideally have a fully charged mobile phone, if not, at least have some change and/or a phone card along with a list of emergency numbers.  Plan your route in advance, have the necessary maps if applicable Keep doors locked and windows/sunroofs closed so as far as is practicable - especially when in slow traffic, approaching traffic lights, junctions etc.  Keep bags, briefcases, mobile phones and other valuables out of sight.  Do not pick up hitchhikers, and avoid taking customers/other new contacts where possible.  If you see an incident, or someone tries to flag you down, don’t stop without first thinking of your own safety.